Privacy Policy

Privacy Policy – Alva Atelier

At Alva Atelier, we care about your privacy. This privacy policy explains what personal data we collect, why we collect it, and how we handle it responsibly.

1. Who we are
Alva Atelier
Chamber of Commerce (KvK) number: 96652918
Email: Kledingalva@gmail.com
Website: www.alvaatelier.com

2. What data do we collect?
When you place an order, contact us, or subscribe to our newsletter, we may collect the following information:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number (optional)

  • Payment details

  • Order history

  • IP address and browser data (for website analytics)

3. Why do we collect your data?
We use your data for the following purposes:

  • To process and ship your orders

  • To handle payments securely

  • Customer service and communication

  • To send newsletters and updates (only with your consent)

  • To improve our website and user experience

  • To comply with legal obligations (e.g., tax regulations)

4. Who do we share your data with?
We only share your data with third parties when necessary to provide our services:

  • Payment providers (e.g., Mollie, iDEAL, PayPal)

  • Shipping partners (e.g., PostNL, DHL)

  • Web hosting and email services

  • Analytics tools (e.g., Google Analytics – anonymized data)

We will never sell your personal data.

5. How long do we store your data?
We do not store your data longer than necessary. Order-related data is stored for a maximum of 7 years, in compliance with tax laws. Newsletter subscriptions are kept until you unsubscribe.

6. How do we protect your data?
We take appropriate technical and organizational measures to secure your data, including:

  • Secure (SSL) connections

  • Encrypted data storage

  • Restricted access to sensitive data

7. Your rights
You have the right to:

  • Access your personal data

  • Correct or update your data

  • Have your data deleted

  • Object to or restrict data processing

  • Withdraw your consent

  • File a complaint with your local data protection authority

You can exercise these rights by contacting us at [Your email address].

8. Cookies
Our website uses cookies to enhance your experience. You can change your cookie preferences at any time through your browser settings.

9. Changes to this privacy policy
We may update this policy from time to time. The latest version will always be available on our website.